Bodyshop Advisor

2 days ago

Nagpur Maharashtra, India Aan Autotech Pvt Ltd Full time

**Primary Responsibilities**:

- Oversee customer interactions during bodyshop repairs to ensure maximum satisfaction.
- Coordinate appointment scheduling and record necessary customer details accurately.
- Identify customer concerns and required repairs, while addressing mobility needs effectively.

**Preparation for Appointments**:

- Manage bay availability for scheduled appointments and walk-in customers.
- Prioritize job schedule following Audi India guidelines.
- Coordinate technician, tool, and parts availability for efficient repair processes.

**Reception and Job Order Management**:

- Retrieve and manage customer orders, aligning identified jobs accurately.
- Provide transparent advice on repair scope, time, and estimated costs to customers.
- Offer additional products and services, confirming job orders and organizing mobility solutions as needed.

**Repair Execution and Coordination**:

- Liaise with insurance/leasing firms for accident/leased vehicle repairs.
- Monitor repair progress, obtain authorization for additional work, and ensure adherence to timelines.

**Quality Assurance and Vehicle Return Preparation**:

- Ensure all requested work is completed satisfactorily, conducting final checks before vehicle return.
- Notify customers of any delays in repair completion and finalize invoices with consideration for warranties.

**Vehicle Return and Billing**:

- Verify customer identity, explain completed work, and detail invoice charges accurately.
- Ensure vehicle cleanliness and readiness for customer pickup, providing guidance on future maintenance needs.

**Customer Satisfaction and Complaint Handling**:

- Take ownership of customer complaints, ensuring timely resolution and delivering exceptional service.
- Foster strong relationships with vendors and local partners to enhance service quality.

**Additional Responsibilities**:

- Adhere to all regulatory requirements and directives.
- Fulfill any additional duties assigned by management to support business objectives.

**Requirements**:

- Bachelor’s degree in Engineering or related field.
- Proven experience in the automotive industry, demonstrating strong customer service skills.
- Proficiency in CRM software and processes is preferred.

**Salary Range**:

- The salary range for this position is competitive and commensurate with experience and qualifications.

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Bodyshop Advisor: 4 years (preferred)
- Automobile: 4 years (preferred)

  • Bodyshop Advisor

    4 days ago

    Ganeshpeth Colony, Nagpur, Maharashtra, India Eros Hyundai Full time

    **Designation: - Bodyshop Advisor** **Qualification: - **Diploma in Automobile engineering/ Mechanical engineering **Experience: - **6 Month - 1 year experience as Bodyshop Advisor. **Skills**: - 4 Wheeler driving experience min 6 months-1 year is must, Great Verbal Communication Skills, presentable, Public Speaking. **Roles and Responsibilities: -...

  • Bodyshop Advisor

    4 days ago

    Ganeshpeth Colony, Nagpur, Maharashtra, India Eros Hyundai Full time

    **Designation: - **Bodyshop Advisor **Qualification: - **Diploma in Automobile engineering/ Mechanical engineering **Experience: - **6 Month - 1 year experience as Bodyshop Advisor. **Skills**: - 2 Wheeler driving, experience: - 1 to 2 years 4 Wheeler driving, experience: - 6 months-1 year is must, Great Verbal Communication Skills, presentable,...

  • Service Advisor

    2 weeks ago

    Mumbai, Maharashtra, India hanttson Controls Ind Pvt.Ltd Full time

    We are looking for **experienced Service Advisor / Bodyshop Advisor.** - Greet customers and understand their vehicle concerns / service requirements. - Open job cards and provide accurate cost & time estimates. - Coordinate with technicians, bodyshop, and parts department to ensure smooth workflow. - Explain service details, repairs, and recommendations to...

  • Bodyshop Advisor

    2 days ago

    Nagpur, Maharashtra, India Eros Hyundai Full time

    **Designation: - **Bodyshop Advisor **Qualification: - ** Diploma in Automobile engineering/ Mechanical engineering **Experience: - ** 1 year. **Skills: - ** 2 Wheeler driving, experience: - 1 to 2 years 4 Wheeler driving, experience: - 6 months to1 year is must, Great Verbal Communication Skills, presentable, Public Speaking. **Roles and...

  • Bodyshop Advisor

    3 days ago

    Bhosari, Pune, Maharashtra, India Abhinav Institute of Technology and Management Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Profile : -Bodyshop AdvisorAge : - 19 YR TO 28 yrQualification : - GraduationGender : - Male / FemaleKey Responsibilities : -Welcome customers and understand their repair/service requirements.Inspect vehicles for accident damage, dents, and paint issues; prepare job estimates.Coordinate with insurance surveyors and process insurance claims.Explain repair...

  • Bodyshop Advisor

    2 days ago

    Goregaon, Mumbai, Maharashtra, India Automobile Dealers Full time

    Urgent opening for Bodyshop Advisor for Automobile company. - To greet receiver and serve customer courteously with a smile - To give customer the right advice & recommendation based on the vehicle service history - To provide a well-calculated time of delivery & cost of repairs considering all operational factors - Attending customers & opening Repair...

  • Bodyshop Advisor Cars

    2 weeks ago

    Sewri, Mumbai, Maharashtra, India Deep Technology Full time

    Full Job Description Good Knowledge on Accidental claim, Insurance claim process and inventory management. Well known with car body parts. Responsible for estimating and implementing repair plans for each vehicles. Repair damaged body parts and bodies of vehicles in accordance with factory and dealership specification and time standards. Repair vehicles...

  • Bodyshop Advisor Cars

    2 weeks ago

    Sewri, Mumbai, Maharashtra, India Deep Technology Full time

    Full Job Description Good Knowledge on Accidental claim, Insurance claim process and inventory management. Well known with car body parts. Responsible for estimating and implementing repair plans for each vehicles. Repair damaged body parts and bodies of vehicles in accordance with factory and dealership specification and time standards. Repair vehicles...

  • Bodyshop Advisor

    2 days ago

    Nagpur, India Jaika Kia Full time

    Should be responsible for capturing demand and completion of all demanded repairs up to the customer satisfaction ,helping and advising customer. Degree or Diploma in Automobile/Mechanical Engineering. Need experienced Service Advisor in Body Shop. **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...

  • Body Shop Adviser

    6 days ago

    Bhosari, Pune, Maharashtra, India Sanjay Hyundai Full time

    **JD**: **Role : Bodyshop Advisor - Hyundai Cars** Bodyshop Service Advisor at Hyundai Cars plays a crucial role in managing customer relationships and ensuring the efficient handling of vehicle repairs and maintenance in the bodyshop department. Here are the typical roles and responsibilities: 1. **Customer Interaction and Service**: - Greet customers...