Ccr-banking Process

2 weeks ago


Mohali Punjab, India Digital Dots Full time

**Job Title**: Customer Service-Banking

**Job Location**: Mohali, Punjab

**Requirements**:

- **Education**: Undergraduate / Graduate (any stream)
- **Communication Skills**: Good English communication (A/B+ grade preferred)
- **Experience**: Minimum 6 months in a customer service role (Freshers with good communication skills are also welcome)
- Ability to work in a team-oriented environment
- Basic computer knowledge and typing skills

**Key Responsibilities**
- Handle inbound and outbound voice calls with professionalism
- Resolve customer inquiries and provide accurate information
- Update and maintain customer records in the system
- Follow company guidelines to ensure quality service delivery

**Work Details**
- 6 days working
- Competitive salary package with growth opportunities

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (required)

Shift availability:

- Day Shift (required)

Work Location: In person


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