Back Office Co-ordinator
1 week ago
Key Skills:
1. Communication Skills:
Clear verbal and written communication.
Polite and professional demeanor when interacting with visitors, clients, or customers.
2. Customer Service:
Ability to address inquiries and provide helpful information.
Handling customer complaints efficiently and effectively.
3. Administrative Skills:
Managing schedules, meetings, and appointments.
Maintaining records and filing systems.
4. Multitasking:
Managing multiple tasks simultaneously, such as attending to visitors, answering calls, and scheduling appointments.
5. Time Management:
Prioritizing tasks and ensuring that all responsibilities are completed in a timely manner.
6. Tech Proficiency:
Familiarity with office software such as Microsoft Office (Word, Excel, PowerPoint), and database management.
Operating office equipment like printers, fax machines, and phone systems.
7. Interpersonal Skills:
Friendly, approachable personality to make visitors and clients feel comfortable.
Strong relationship-building skills with colleagues and clients.
8. Attention to Detail:
Ensuring accuracy in documentation and administrative tasks.
Maintaining a neat and organized reception area.
9. Problem-Solving:
Ability to quickly resolve issues or redirect them to the appropriate department.
10. Teamwork:
Collaborating effectively with other departments, such as HR, Sales, and Administration.
Work Profile:
1. Reception and Visitor Management:
Greet and assist visitors, clients, and employees.
Maintain visitor logs and issue visitor badges.
Direct visitors to the appropriate department or individual.
Answer phone calls and redirect them to relevant departments.
3. Scheduling and Appointment Management:
Manage meeting rooms and coordinate appointments for executives and employees.
Handle calendars and meeting requests.
4. Coordination and Support:
Liaise between departments to ensure smooth workflow.
Support other departments with administrative tasks as needed.
5. Office Management:
Ensure the reception area and office supplies are well-maintained.
Oversee housekeeping and manage office resources.
6. Record Keeping and Data Entry:
Maintain records of clients, meetings, and other administrative tasks.
Ensure the accuracy of data entered into company systems.
7. Customer Relations:
Provide general information about the company’s services and products to potential clients or customers.
Build a positive rapport with clients and visitors, promoting a professional image of the company.
Qualifications and Experience:
Bachelor’s degree in any field is often preferred.
A Front Office Executive needs to be adaptable and responsive, as they often juggle various tasks while maintaining a welcoming and efficient environment for both internal and external stakeholders.
Pay: ₹18,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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