Docusign Administrator

The DocuSign Administrator should provide support for day-to-day and new development activities for all electronig related systems and interface points. This position will require interaction with both internal and external customers, high level management and coordination of activities with our 3rd-party provider.

General Responsibilities
- Leads the analyses of complex business problems to create solutions with automated systems
- Leads the process of identifying gaps and providing technical expertise in business requirements for system functional specifications and scales new and current systems, processes and procedures in a cost effective manner
- Leads the system settings and options; plans and executes unit, integration and acceptance testing to meet business requirements
- Designs details of automated systems
- May lead cross-functional linked teams to address business or systems issues
- May be client-focused, working in conjunction with Professional Services and Outsourcing functions

Experience / Qualifications
- A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
- Business ethics - Ability to practice and behave consistently and effectively in areas of business practice and conflicts of interest
- Communication - Ability to communicate effectively by getting the right message across to the right people at the right time on a regular basis
- Customer Orientation - Ability to meet customers’ expectations by identifying and anticipating customers’ needs and integrating these into work; ability to develop new added value for customers and act with the customer in mind
- Result orientation - Ability to take steps personally to ensure that mutual goals and performance targets are met within the appropriate timeframe
- Teamwork - Ability to work with others and work synergistically with fellow team-members
- Planning and Organizing - Ability to plan, prioritize and organize work and schedules in all areas to meet requirements
- Problem solving - Ability to reach logical conclusions to situations by appropriately analyzing the situation. Balances the benefits, risks and consequences of actions
- Time Management - Ability to assessing your ability to manage your time, and the effectiveness of your team to reach department objectives
- Conflict management - Ability to recognize and work towards a mutually agreeable solution when confronted with conflict
- Decision making - Ability to think through possibilities and make sound decisions with appropriate degree of risk; knows when he / she has enough data to make an informed decision
- Resilience - Ability to work under pressure and prioritize
- Strategic thinking - Ability to turn strategy into action, to see the big picture and use this ability productively
- Managing objectives - Ability to decide what needs to be accomplished and design a plan to achieve the desired results
- Team Management - Ability to delegate, motivate, mentor, develop and manage team to achieve objectives. Manage external resource against SLA and operational metrics
- Budget Management - Ability to project and present annual operation Expense and Capital budget in departmental budget process

Additional Responsibilities:

- Administrative support of existing accounts.
- Provide Training to new users regarding DocuSign functionality.
- Serve as the Subject Matter Expert on DocuSign capabilities.
- Author DocuSign design and requirements specifications for new use case.
- Act as DocuSign e-signature lead on enterprise projects.
- Provide insight for new template and integration requests.
- Perform DocuSign API development and unit testing as needed.
- Partner with DocuSign vendor to come up with strategic planning/Road-map.
- Encourage and expand DocuSign utilization.

Preferred Experience:

- Undergraduate degree in Computer Science, Computer Engineering, Management Information Systems
- DocuSign Administrator Certification.
- 2-4 years of experience with DocuSign.
- Experience with SpringCLM and workflows preferred.
- Experience with Salesforce, Oracle and other enterprise integration points with DocuSign.
- API Development skills: HTML, JavaScript, etc.
- Experience with Devops practices and framework preferred.

SmarterTogether- Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing- Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication- As OneSensata, we are working together to make things work together

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