Customer Care Executive

5 days ago

Dalanwala Dehradun Uttarakhand, India iLeads Auxiliary Services Private Limited Full time

iLeads is one of the fastest-growing and leading BPO/KPO/ITES industry-based companies in the nation. Started in 2010, in the Dehradun region, our company has grown successfully over the years to become one of the most experienced teams in Data, Business and Call Processing works.

**Job Summary**:
**Key Responsibilities**:

- Address customer queries.
- Provide accurate and timely solutions to customer concerns.
- Maintain customer records and update databases.
- Collaborate with internal teams to resolve escalations.
- Uphold professionalism and empathy in all interactions.

**Requirements**:

- Strong communication skills in English and Hindi.
- Ability to handle customer queries with patience and efficiency.
- Prior experience in customer support or a related field is preferred.

Abbas Sheikh : 7351039688.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹17,500.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person

**Speak with the employer**
+91 7351039688

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