Sales Co-ordinator

**Key Responsibilities**:

- **IndiaMart Management**:

- Handle incoming inquiries, leads, and customer interactions on IndiaMart.
- Respond to product inquiries, provide quotations, and follow up with potential leads.
- Maintain an active presence on IndiaMart, ensuring that product listings and responses are regularly updated.
- Collaborate with the sales team to convert leads into sales, ensuring timely and accurate responses.
- **Competitor Research and Performance Analysis**:

- Research and analyze the performance of competitors on IndiaMart to understand market trends, pricing, and product positioning.
- Identify competitive advantages and opportunities to enhance product offerings and increase visibility.
- **Product Listing Optimization**:

- Regularly review and optimize product listings on IndiaMart to improve visibility, search rankings, and click-through rates.
- Ensure that product descriptions, images, and keywords are optimized to attract more leads and potential customers.
- **Paid Advertising Campaigns**:

- Evaluate the ROI and performance of paid advertising campaigns on IndiaMart.
- Collaborate with the marketing team to optimize campaigns and allocate budgets effectively to drive leads and increase sales.
- **Corporate Sales Coordination**:

- Work closely with corporate clients to understand their requirements and offer tailored water purifier solutions.
- Manage corporate accounts, ensuring timely follow-up, addressing queries, and handling order-related issues.
- Provide corporate clients with regular updates on product availability, pricing, and promotions.
- **Order Management and Documentation**:

- Prepare and process sales orders, ensuring that all details are accurately entered into the system.
- Ensure that all sales documentation is maintained and up to date, including purchase orders, sales agreements, and invoices.
- Monitor order progress, from order confirmation to dispatch, and ensure timely delivery.
- **Sales Support and Reporting**:

- Assist the sales team in creating sales presentations, reports, and proposals for corporate clients.
- Track sales progress and report on key metrics, including order status, sales figures, and customer feedback.
- Prepare regular sales reports to share with management, highlighting trends, issues, and opportunities.
- **Customer Relationship Management**:

- Build and maintain strong relationships with corporate clients, ensuring high levels of satisfaction.
- Address customer complaints or issues related to products, delivery, or services, and work to resolve them promptly.
- Maintain an organized database of corporate clients and leads for future business opportunities.
- **Product Knowledge and Pricing**:

- Stay updated with product offerings, features, and specifications, ensuring accurate information is provided to clients.
- Keep up-to-date on pricing, promotions, and product availability to provide clients with accurate and relevant information.
- **Sales Documentation and Invoicing**:

- Ensure that all sales orders are processed correctly, and invoices are raised promptly.
- Keep track of outstanding payments and follow up on overdue invoices in coordination with the finance department.
- **Client Retention**:

- Focus on building and maintaining long-term relationships with clients to ensure high retention rates.
- Regularly engage with clients to understand their evolving needs and offer relevant solutions to meet their expectations.
- Implement strategies to ensure repeat business and enhance client loyalty.
- **Assist in Marketing Initiatives**:

- Collaborate with the Head of the Department to develop promotional strategies for IndiaMart listings and corporate accounts.
- Support in the development of sales campaigns and track their effectiveness.

**Skills and Qualifications**:

- **Education**: Bachelor's degree in Business, Marketing, or a related field.
- **Experience**: Previous experience in sales coordination, sales support, or similar roles, ideally with experience dealing with IndiaMart and corporate clients.
- **Skills**:

- Excellent communication skills (both written and verbal) to interact with clients and internal teams.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Familiarity with online sales platforms (IndiaMart) and corporate sales processes.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software.
- Attention to detail and strong problem-solving skills.
- Ability to work under pressure and meet deadlines.
- A customer-oriented mindset with the ability to build long-term business relationships.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- What is your Currrent CTC (Per month)?
- What is your Expected CTC(Per Month)?
- What is your Notice Period?

**Experience**:

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