Gym Receptionist

Provide exceptional customer service experience to all members, non-members and users of the facility
- Enrolling new members and assisting current members with their queries
- Greeting members and users of the gym as they come through reception
- Checking in members and verifying memberships
- Registering prospective members and guiding them to the correct person
- Providing information on classes and availability
- Handling questions about cancellation of membership
- Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
- Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
- Serving customers, taking money for activities and accurately accounting or transactions at the end of each shift
- Welcoming members and visitors to the gym and providing accurate information concerning programmes and activities
- Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times
- Handling telephone enquiries, recording messages from incoming calls and transferring calls
- Maintaining a clean and tidy environment, both behind and in front of the counter
- Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department
- Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
- Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹8,440.11 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Chennai, Chennai - 600033, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9600883838