Operator (Mumbai)

**Job Title**: Operator

**Reporting To**: Pari Prakash

**SECTION**: Gas Operations Department

**SALARY**: Competitive

**LOCATION**:Mumbai

**JOB TYPE**: Full-Time, Permanent

**About the Company**:
Around the world, the Gibson name represents excellence within the shipbroking industry. Proud of our 128-year heritage we have continued to grow, adapting to the many changes that influence our global markets. Our pro-active and professional team are continuously driving the company forward ensuring we remain a market leader.

With established offices across London, Houston, Hong Kong, Mumbai and Singapore we offer our clients a highly professional platform of global shipping solutions. Providing support to clients operating in the Tanker, Dry Cargo, Offshore, Gas and Sale & Purchase markets, we are able to draw on our industry experience to deliver world-class services.

Gibson Shipbrokers is the first UK shipbroker to become a fully independent, employee-owned company, run on behalf of, and for the benefit of all worldwide employees of the company. We have an unrivalled team ethos and are dedicated to providing a working environment which gives employees autonomy to do their best work, respects of families and personal lives, and seeks to be fair in all we do.

**Summary of Job Role**:
We have a fantastic opportunity for an Operator to join our Gas Operations Team in Mumbai. You will work alongside a successful team of Operators and Brokers who are driven to provide an exceptional and efficient service to clients, and the Gibson's team.

This role will manage vessel voyage performance and ship routing, oversee every element of a ship's operations chain including charterers' liabilities, supervision of planning of cargo intakes, maintaining customer contact and building strong relationships, assisting, and supporting Shipbrokers, verification of freight amongst other claims and responding to any problems promptly.

**Key Tasks & Responsibilities**:

- Daily communication with the Ship Owner and Charterer for fixtures which have been confirmed by the brokerage team, including adherence to declaration deadlines
- Ensure voyages proceed in line with charterparty requirements and seek addendums through commercial channels for requirements outside the agreement
- Maintain good relationships with all voyage stakeholders and keep broker channel informed of potential issues before they occur
- Maintain accurate post fixture systems (ReMark & Trigonal) to ensure full audit trail for all voyages and time bar requirements of all potential voyage claims
- Ensure correct and concise data entry to ensure claims/finance departments have correct information for workload/income forecasting
- Provide any additional support and information as requested by Brokers
- Out-of-hours operational support and cover.

**Personal Attributes**:

- Team player with ability to work independently
- Positive mentality and approach, proactive and shows initiative
- Personal drive and motivation to accomplish business goals
- Flexible with willingness to learn and develop new skills

Essential Skills, Competencies and Experience:

- Minimum of 2 years' relevant work experience with shipping and/or cargo operations
- In depth knowledge and understanding of the different charter parties, specific ship specifications and performance, legal and insurance terms
- Strong communication, problem solving and analytical skills
- Proven ability to juggle multiple tasks simultaneously
- Excellent attention to detail
- Strong organisational skills

**Benefits we offer**
- Competitive salary
- Annual compensation review (including discretionary bonus)
- Working from home 1 x per week
- The above contains the main outline of duties. However, in an organisation such as E.A Gibson Shipbrokers Ltd, it is inevitable that tasks may arise which do not fall within the remit of the above list of Key Tasks. Employees are therefore required to respond with a flexible approach when tasks arise which are not specifically covered in their job profile. Should an additional responsibility become a regular part of an employee's job, the Job Profile will be amended to include this._