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Academic Counselor

2 weeks ago

Jodhpur Park Kolkata West Bengal, India RoboPleX Private Limited Full time

We are seeking a dedicated and enthusiastic **Academic Counselor** to guide students, parents, and educational institutions in understanding and enrolling in RoboPleX’s innovative programs.

The role requires strong communication skills, a passion for education, and the ability to collaborate effectively with multiple departments to ensure a seamless experience for all stakeholders.

**Key Roles & Responsibilities**:
**Student and Parent Counseling**
- Counsel students and parents about RoboPleX’s Robotics, STEM, and AI training programs.
- Assess individual needs and recommend appropriate courses to help students achieve their academic and career goals.
- Address queries related to course content, schedules, fees, and learning outcomes.

**Program Promotion and Enrollment**
- Educate prospective clients about the benefits and uniqueness of RoboPleX’s offerings.
- Conduct follow-ups with potential leads to ensure enrollment targets are met.
- Maintain a detailed database of inquiries, leads, and enrolled students for tracking and reporting purposes.

**Collaboration with Departments**
- Work closely with the **Training Department** to ensure course delivery aligns with student expectations.
- Collaborate with the **Business Development Team** to strategize and implement outreach initiatives.
- Coordinate with the **Operations Team** to ensure smooth onboarding and management of enrolled students.

**Relationship Management**
- Build strong relationships with students, parents, and educational institutions to foster trust and long-term engagement.
- Act as a point of contact for schools and colleges, ensuring a smooth collaboration process.

**Event Participation and Coordination**
- Represent RoboPleX at workshops, seminars, and expos to promote programs and attract prospective students.
- Assist in organizing and conducting open-house sessions, demo classes, and school visits to increase program visibility.

**Administrative Support**
- Prepare and maintain accurate records of counseling sessions, feedback, and enrollment data.
- Ensure timely communication between departments to address student and client needs.

**Performance Reporting**
- Provide weekly and monthly reports on counseling activities, enrollment progress, and feedback from students and parents.
- Suggest strategies for improving enrollment rates based on feedback and market trends.

**Qualifications & SkillsEducational Background**
- Bachelor’s degree in any discipline (preferably in Education, Psychology, or Business Administration).

**Skills & Competencies**
- Excellent verbal and written communication skills.
- Strong interpersonal and persuasion skills.
- Ability to empathize with students and parents while maintaining a professional approach.
- Proficiency in MS Office tools (Word, Excel, PowerPoint).
- Organizational and time-management skills to handle multiple tasks efficiently.
- Ability to collaborate effectively with cross-functional teams.

**Preferred Experience**
- 1-2 years of experience in School/College Front Office, Academic counseling, Career counseling, or a similar role.
- Familiarity with STEM education or EdTech products is an added advantage.

**Why Join RoboPleX?**
- Work in a dynamic, innovative environment focused on cutting-edge education technologies.
- Opportunities for professional growth and skill development.
- Competitive salary with performance-based incentives.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹180,000.00 - ₹216,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English, Hindi, Bengali (required)

Work Location: In person

Expected Start Date: 02/01/2025