Reservation Executive

**REPORTS TO: Reservations Manager**

**Duties and Responsibilities**:

- Work independently and follow-up with each potential guest until the sale is made
- Provide guest with accurate information regarding the location, amenities and other aspects of the homes we rent and upsell
- Negotiate with guests and travel agents
- Design and execute a marketing strategy to maximize the occupancy rate of our properties.
- Design a pricing strategy for each property and update it on a regular basis
- Diligently collect all guests requirements & coordinate with each Guest Relationship Manager to ensure high levels of guest satisfaction
- Handling team members and reporting
- Additionally, you might be required to help to the general running of rental operations
- Experience of 2-4yrs in a reservation or sales role (hospitality or luxury goods)
- Perfect English (written and spoken) and good master of Hindi
- Strong communication skills
- Ability to handle difficult guest interactions/ complaints
- Comfortable with numbers, ability to quickly calculate the value delivered by various rental price points and tax implications
- Open to work in both shifts (Shift 1: 9 am - 6 pm and Shift 2: 12 noon - 9 pm)

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Mapuca, Goa: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

Work Location: In person