Client Servicing Executive

8 hours ago

Andheri Mumbai Maharashtra, India Lumoz Full time

We’re looking for a **Client Servicing Executive** who can build lasting client relationships, manage project timelines, and keep communication flowing smoothly between clients and our creative team.

**What You’ll Do**:

- Be the day-to-day point of contact for assigned clients
- Understand briefs, extract clarity, and share actionable inputs with the creative team
- Coordinate end-to-end project delivery - from brief to execution and feedback rounds
- Liaise with internal teams (design, copy, strategy, production) to ensure timely, quality output
- Manage timelines, deliverables, and client expectations professionally
- Contribute to strategy discussions and help upsell new services to clients
- Prepare and present basic decks, timelines, and campaign updates
- Maintain documentation, reports, and clear communication trails

**What We’re Looking For**:

- 2-4 years of experience in client servicing / account management in a creative or digital agency
- Strong communication and interpersonal skills - written, spoken, and visual
- Highly organized, proactive, and able to handle multiple projects simultaneously
- Comfort working with creative teams and managing feedback constructively
- Basic understanding of branding, digital content, and campaign structures
- Ability to think on your feet, solve problems, and stay calm under pressure
- Bonus if you’ve worked on presentation decks, timelines, or client pitches

**What You’ll Get**:

- A creative, collaborative environment where your opinion counts
- Exposure to diverse brands and industries
- Opportunities to grow into senior client/account roles
- Hybrid working flexibility
- Competitive salary and performance incentives

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience working in an advertising/creative agency before?

**Language**:

- English (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person

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