
Part Time Receptionist/administrator
2 weeks ago
**Customer Service**:
- Greet and assist members and visitors in a friendly and welcoming manner.
- Address inquiries, provide information about the facility, classes, and membership options.
- Handle and resolve customer concerns or issues promptly and professionally.
- **Membership Management**:
- Process new memberships and renewals.
- Maintain accurate membership records, ensuring information is up-to-date.
- Assist with membership inquiries, cancellations, and freezes.
- **Appointment Scheduling**:
- Coordinate schedules to optimize facility usage and instructor availability.
- **Payment Processing**:
- Handle transactions, process payments, and issue receipts.
- Keep track of member accounts, ensuring accurate billing and timely payments.
- Answer incoming calls and respond to whatsapp chats promptly.
- Provide information, address inquiries, and schedule appointments over the phone or via whatsapp chat.
- **Facility Access Control**:
- Monitor and control access to the facility, ensuring only authorized individuals enter.
- **Member Orientation**:
- Provide orientations for new members, explaining facility layout, equipment usage, and safety guidelines.
- Offer guidance on fitness programs, classes, and available amenities.
- **Administrative Support**:
- Assist with general administrative tasks, including filing, data entry, and maintaining office supplies.
- Collaborate with other staff members to ensure efficient daily operations.
- **Sales and Promotions**:
- Promote and upsell membership packages, personal training sessions, or other services.
- Communicate current promotions and encourage member participation.
**Job Type**: Part-time
Pay: ₹8,000.00 - ₹10,000.00 per month
Expected hours: 25 - 30 per week
Schedule:
- Day shift
Work Location: In person
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