Back Office Executive
2 weeks ago
**Key Responsibilities**:
- Configure, customize, and maintain ZOHO CRM to support business operations.
- Automate workflows, create reports, and manage dashboards.
- Import, clean, and manage customer data for accuracy and efficiency.
- Develop and implement CRM strategies to improve sales and customer service processes.
- Train team members on CRM usage and best practices.
- Troubleshoot and resolve CRM-related issues.
- Ensure data security and compliance with company policies.
**Qualifications**:
- Understanding of CRM best practices and sales processes.
- Knowledge of ZOHO ecosystem (ZOHO Books, ZOHO Desk, ZOHO Creator, etc.) is a plus.
- Strong analytical and problem-solving skills.
- Ability to generate reports and interpret CRM data insights.
- Excellent communication and teamwork skills.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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