
Customer Care Executive
1 week ago
As a Call Centre Executive, you will handle inbound and outbound calls
**Key Responsibilities**:
- Answer inbound calls and resolve queries related to medicines, prescriptions, and product availability.
- Make outbound calls to follow up on orders, feedback, and appointment scheduling.
- Accurately document interactions and update customer records in the system.
- Coordinate with internal departments like logistics and sales for issue resolution.
- Ensure compliance with healthcare regulations and maintain confidentiality.
**Required Skills**:
- Excellent communication in English and local languages.
- Basic knowledge of pharmaceutical products or healthcare is a plus.
- Strong listening and problem-solving abilities.
- Proficient in MS Office and CRM tools.
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
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