Inside Sales Executive

**Location**: Banglore

**Employment Type**: Full-time

**Experience**: 1-3 years in Inside Sales or Customer Success

**About Kolo**

Kolo is a **B2C hyperlocal marketplace and advisory platform** for **home construction and interiors**.

Our mission is to **empower homeowners** to make the **right choices for their dream homes** by combining:

- **Deep evaluation** of professionals and products,
- **Price-quality benchmarking**, and
- **End-to-end guidance** through the entire home-building journey.

Our flagship program, **Kolo SmartSelect**, helps Kochi homeowners **save lakhs** while ensuring **best-in-class quality** by guiding them through a **structured selection process** for **designs, interior firms and home interior products.**

**Role Overview**

As an **Inside Sales Executive**, you will be the **first point of contact for homeowners** in Kochi exploring interior projects. Your role is to **consult, educate, and convert leads** into **SmartSelect customers**, providing clarity amidst the overwhelming decisions homeowners face around **designers, contractors, and product choices**.

**Key Responsibilities**

**1. Lead Conversion & Consultative Sales**
- Engage with **inbound leads** from marketing channels, Kolo Live sessions, apartment group campaigns, and referrals.
- Understand homeowner needs deeply — from **design concepts** to **product selection** and **contractor evaluation**.
- Position Kolo SmartSelect as the **most comprehensive solution** for all their interior needs.
- Drive **consultative selling**, focusing on **value, quality, and peace of mind**, not just price.
- Achieve and exceed **monthly conversion and revenue targets**.

**2. Homeowner Education**
- Simplify the complex world of interiors:

- How to choose **designers** who fit their style and budget,
- How to compare **contractors** for reliability and cost-effectiveness,
- How to select the **right products** — kitchens, wardrobes, finishes — based on **deep evaluation data**.
- Explain **SmartSelect packages (Vision, Clarity, Guide)** clearly and build confidence in Kolo’s process.
- Handle objections and show homeowners **ROI on SmartSelect fees** through savings and quality assurance.

**3. Pipeline & CRM Management**
- Maintain **accurate, up-to-date records** of all leads, follow-ups, and conversion stages in the CRM.
- Prioritize leads for faster closure and smooth hand-off to **advisory and fulfillment teams**.
- Share **weekly reports** on funnel performance and homeowner trends.

**4. Market Feedback & Insights**
- Gather insights from conversations to **identify gaps** in product and service offerings.
- Be the **voice of the homeowner** internally, helping Kolo continuously improve.

**RequirementsExperience**:

- 1-3 years of **inside sales experience** in **home interiors, real estate, lifestyle products, insurance, or other high-ticket B2C categories**.
- Freshers with exceptional communication skills and strong drive are welcome to apply.

**Skills & Attributes**:

- Strong verbal and written communication in **English and Kannada** (Hindi is a plus).
- **Consultative mindset** - ability to deeply understand customer needs and guide decision-making.
- Familiar with CRM tools and disciplined in pipeline management.
- High ownership, persistence, and hunger to **exceed sales targets**.

**Key Performance Indicators (KPIs)**
- **Monthly Conversions**: Number of homeowners upgraded to SmartSelect.
- **Revenue Targets**: Achieving city revenue goals.
- **Lead Conversion Rate**: % of qualified leads converted to paying customers.
- **Homeowner Satisfaction**: Measured through surveys and repeat referrals.
- **Cross-Sell Success**: Uptake of **product catalog purchases** (modular kitchens, wardrobes, etc.).

**Why Join Kolo**
- Opportunity to work on **end-to-end interiors**, spanning **designers, contractors, and products**.
- Competitive salary with **aggressive performance incentives**.
- Career path to **Team Lead or City Sales Manager** roles as the team scales.

**Compensation**
- **CTC**: 6 LPA (fixed + performance-based incentives )
- **Incentives**: Highly rewarding, linked directly to conversions and revenue growth.

Pay: ₹35,000.00 - ₹50,000.00 per month

Application Question(s):

- What's your Current Notice period?
- What's your Last /Current CTC ?

**Experience**:

- total work: 2 years (required)

Work Location: In person