Telecaller

A telecaller, also known as a telemarketer or phone sales representative, is responsible for making outbound calls to potential customers to promote and sell products or services. The job description for a telecaller includes the following:

- Making outbound calls to prospective customers: The primary responsibility of a telecaller is to make calls to potential customers and introduce them to products or services offered by the company.
- Promoting products or services: Telecallers need to have a thorough understanding of the products or services they are promoting, so they can effectively communicate their benefits and features to potential customers.
- Generating sales leads: Telecallers are also responsible for generating sales leads and identifying new opportunities for sales growth.
- Building customer relationships: Building strong relationships with customers is important for ensuring repeat business and positive word-of-mouth referrals. Telecallers should aim to establish a rapport with potential customers and address their questions or concerns.
- Meeting sales targets: Telecallers are often given sales targets to meet, and they should be able to work towards achieving these goals within the given timeframe.
- Maintaining records: Telecallers need to maintain accurate records of all customer interactions, including details about the calls, the products or services offered, and any follow-up actions that need to be taken.
- Keeping up-to-date with industry trends: Telecallers should be knowledgeable about the latest industry trends, so they can provide customers with the most up-to-date information about products or services.
- Resolving customer complaints: Telecallers should be equipped to handle customer complaints and resolve them in a timely and professional manner.
- Collaborating with other teams: Telecallers may need to collaborate with other teams within the company, such as marketing or customer service, to ensure a consistent customer experience.

Overall, a telecaller should have excellent communication and interpersonal skills, as well as a strong sales orientation and the ability to work in a fast-paced Environment.

**Salary**: ₹130,000.00 - ₹190,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Darjiling, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person