Customer Care Executive

4 days ago


Visnagar, India My Armor Wellness Pvt Ltd Full time

Job Responsibilities:
A customer care executive is responsible for providing exceptional customer service and support to customers. They handle customer inquiries, complaints, and requests for assistance, and provide solutions that meet or exceed customer expectations. They must be able to communicate effectively with customers in English & Hindi, understand their needs and preferences, and develop positive relationships with them.

Handling customer inquiries: The primary responsibility is to handle customer inquiries and resolve any issues they may have. This involves answering customer queries, addressing concerns and complaints, and providing appropriate solutions.

Providing product and service information: Provide accurate information about products and services to customers. They should be knowledgeable about the company's offerings and explain the features and benefits of each product.

Assisting with sales: Should be able to identify opportunities to upsell or cross-sell and be comfortable handling sales inquiries.

Processing orders and returns: Process orders and returns for customers. This includes verifying order details, processing payments, and arranging product returns or exchanges.

Maintaining customer records: Maintain accurate records of customer interactions, including contact details, inquiries, and complaints. Should be able to access and update customer records as needed.

Resolving customer complaints: Executive should be skilled at resolving customer complaints and conflicts. They should be able to empathize with customers and provide timely and effective solutions to their problems.

Collaborating with other teams: Collaborate with other teams within the company, such as sales, marketing, and product development, to ensure that customer needs are met and that feedback is incorporated into product and service offerings.

Providing feedback: Provide feedback to management about customer concerns and issues. This can help the company identify areas for improvement and make necessary changes to its products and services.

Qualification Needed:
Fluency in English & Hindi

Communication skills: Strong verbal and written communication skills are essential for a customer care executive role. The ability to communicate clearly, concisely, and effectively with customers and team members is crucial

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Visnagar, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Operating Computer and Microsoft Excel Effectively ??

**Education**:

- Diploma (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

**Speak with the employer**
+91 9723499995


  • Dispatch Executive

    15 hours ago


    Visnagar, India JAY BOXES Full time

    **Job Summary**: The Dispatch Executive is responsible for managing the dispatching process, ensuring timely and accurate delivery of packaged goods to customers. This role requires strong logístical planning, excellent communication skills, and meticulous attention to detail to maintain operational efficiency. **Key Responsibilities**: - Coordinate and...

  • Sales Executive

    2 weeks ago


    Visnagar, India Sunline Energy Australia Full time

    The candidate for this position will excel at creating and closing new opportunities. Using a consultative approach to selling, you will leverage your expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities • Meet and exceed sales targets • Create business opportunities from new and...

  • Sales Executive

    2 weeks ago


    Visnagar, Gujarat, India Sunline Energy Australia Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    The candidate for this position will excel at creating and closing new opportunities. Using a consultative approach to selling, you will leverage your expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities• Meet and exceed sales targets• Create business opportunities from new and...


  • Visnagar, India MYARMOR WELLNESS PVT LTD Full time

    Job Purpose: To ensure smooth execution of daily operations including shipments, transporter coordination, customer returns management, and support to the General Manager in achieving production and dispatch targets. Key Responsibilities: Shipments & Appointments – Handle all shipment bookings, appointment scheduling, and coordination for Amazon,...


  • Visnagar, Gujarat, India MYARMOR WELLNESS PVT LTD Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Purpose:To ensure smooth execution of daily operations including shipments, transporter coordination, customer returns management, and support to the General Manager in achieving production and dispatch targets.Key Responsibilities: Shipments & Appointments – Handle all shipment bookings, appointment scheduling, and coordination for Amazon,...

  • Sales Executive

    2 weeks ago


    Visnagar, Gujarat, India Sunline Energy Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Meet sales targets* Generate leads through cold calling and networking* Close deals with customers* Maintain customer relationships* Collaborate with marketing team on promotions


  • Visnagar, India Omkar International Full time

    Company Description Omkar International is a prominent wholesaler, exporter, and supplier of high-quality Indian spices, vegetables, fruits, oil seeds, and other agricultural products. We excel at building and maintaining strong relationships with suppliers, customers, and partners globally, fostering mutual growth and success. Our robust supply chain...


  • Visnagar, Gujarat, India Omkar International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionOmkar International is a prominent wholesaler, exporter, and supplier of high-quality Indian spices, vegetables, fruits, oil seeds, and other agricultural products. We excel at building and maintaining strong relationships with suppliers, customers, and partners globally, fostering mutual growth and success. Our robust supply chain...