Customer Handling

1 week ago

Pune, India Anutej Group Full time

_Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries._
- _Adhere to _Service Level Agreement (SLA)_ _deadlines in resolving customer complaints quickly and effectively._
- _Collaborate with internal stakeholders such as the product and payments team for faster resolutions._
- _Identify and escalate customer requests to managers when there’s a complex issue._

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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