Avp Applications Support in Bigdata

2 weeks ago

Pune Maharashtra, India Citigroup Full time

**Responsibilities**:

- Monitor daily Autosys job executions, system performance, ensuring uptime and reliability
- Investigate and diagnose production issues in a timely manner to provide root cause analysis and solutions to prevent future issues
- Collaborate with cross-functional teams to identify and resolve production issues
- Create and maintain documentation related to production issues and resolutions
- Coordinate with development and release management teams to ensure smooth deployment of sprint releases with mínimal business interruptions.
- Coordinate with development, release management and business teams to during the UAT Testing phase of the sprint
- Coordinate with SA and EAP teams on the System updates, green zones and COB activities
- Monitor and Manage Inbound and Outbound feed SLA breaches
- Provide timely updates on system performance and issue status to senior management
- Participate in on-call rotation and respond to production issues after business hours
- Work with the production team and engineers to ensure product quality, reliability, and performance meet specifications

Qualifications:

- 10+ years' experience in an Application Support role L2 & L3
- Experience with some programming languages and willingness/ability to learn.
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
- Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
- Demonstrated analytical skills
- Issue tracking and reporting using tools
- Knowledge/ experience of problem Management Tools.
- Good all-round technical skills
- Effectively share information with other support team members and with other technology teams
- Ability to plan and organize workload
- Consistently demonstrates clear and concise written and verbal communication skills
- Ability to communicate appropriately to relevant stakeholders
- Experience in developing and optimizing Unix shell scripts for automation and issue resolution.
- Proficient in creating and debugging complex SQL queries for data analysis and troubleshooting.
- Have experience with **Big Data technologies, including Hadoop, Hive, Impala, and Spark.**:

- Manage job orchestration using tools like Autosys and other schedulers.

**Education**:

- Bachelor’s/University degree or equivalent experience
- Master's degree preferredJob Family Group:
Technology
- **Job Family**:
Applications Support
- Time Type:
Full time
- Most Relevant Skills

Please see the requirements listed above.
- Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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