Front Office Executive

2 weeks ago


Mapuca, India SHARAYU ONE Full time

We are looking for Front Office Executive in a hotel consisting of 55 rooms in Mapusa - Goa
- 1 or 2 years experience as Front Office Executive in hotel industry
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments

Pay: ₹13,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- Front Office Executive: 1 year (required)

Work Location: In person



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