Citrix L2

5 days ago

Mumbai, India Allied Digital Full time

Citrix L2 (Noc, Soc, GSD, RDMS)

**Profile of the position**:
Hands-on experience on Citrix XenApp, Xendesktop 7.6 and above, PVS, MCS

Basic knowledge on Citrix Cloud and NetScaler

**Duties and Responsibilities**
- Providing support to NOC/ SOC/ GSD/ RDMS and assist within team in managing and implementing the Citrix environment.
- Work the ticket in timely manner
- Able to provide RCA and work towards resolution.
- Escalate to next level for complaints if not solved at his or her Level within 1 hr.
- Update case notes with your findings and close the ticket.
- Abide by all terms of Letter of Undertaking and follow the same.
- Follow all admin as well as security rules and regulations of the Organization.
- Report Information security incidents and weaknesses to Operations manager and CISO

**Knowledge, Skills & Competencies**:
Hands on experience including but not limited to:

- Experience in Citrix Administration on both XenApp and Xendesktop with multiple sites and farms.
- Must troubleshoot all the issues related to XenApp and Xendesktop 7.6 and above
- Must be working on VDI and HSD environment.
- Must be able to publish Application through XenApp.
- Must be able to publish Desktop through Xendesktop
- Must have hands-on experience on PVS or MCS
- Citrix patch management and policy configuration
- Should be able to work on roaming profiles through UPM
- Able to manage golden image (Manual/Automated Build), VDisk scaling Process (manual/automated)
- Basic knowledge on hypervisors like EXSI, Xenserver, Hyper-V
- Basic knowledge on NetScaler and Access gateway
- Basic knowledge on Microsoft RDS.

**Desired Qualification**
- Basic Education must have a Bachelor’s degree or Under Graduate in any stream
- Good Communication Skills (Written & Verbal)
- Understanding of ticketing system is also preferred.
- Must be willing to work in 24×7 rotational shifts.
- Previous NOC/GSD/RDMS/SOC experience will be a value add.

**Desired Experience**

Should have 4+ yrs. of experience providing Support to all technical departments on schedule time estimates for projects / task deliverables, adhere to SLA.

**Others**

Level - L2 Engineer

Grade
- Reporting to Manager Managed Services

Willing to work in Rational shifts.

  • Citrix L2/l3

    1 week ago

    Mumbai, Maharashtra, India visionyle solutions Full time

    Position: Citrix L2/L3 Location: Mumbai Notice Period: immediate - 15 days Work Mode**:Work from Office, 6 days working** Job Responsibilities - Work on Desktop &Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on...

  • L2 Citrix Consultant

    1 week ago

    Mumbai, Maharashtra, India AATRAL HR CONSULTING LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Description : About the Role : We are seeking an experienced Citrix Consultant (L2) to manage and support enterprise desktop virtualization environments. The role involves working closely with the IT Infrastructure team, handling major incidents, implementing permanent fixes, and ensuring seamless availability of Citrix services. The candidate will...

  • Citrix Administrator

    1 week ago

    Mumbai, India Anunta Technology Management Services Ltd Full time

    **Responsibilities**: - Work on Desktop & Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on incident / issues escalated by L2 team and provide permanent fix - Work on creating LUN, shared storage and mapped to...

  • L2 Citrix Consultant

    2 weeks ago

    Mumbai, India Happie Hire Full time

    Description :About the Role :We are seeking an experienced Citrix Consultant (L2) to manage and support enterprise desktop virtualization environments. The role involves working closely with the IT Infrastructure team, handling major incidents, implementing permanent fixes, and ensuring seamless availability of Citrix services. The candidate will also...

  • Team Member

    3 days ago

    Mumbai, India Yotta Infrastructure Full time

    **Job Scope**: The Team Member - Citrix Admin - L2 will be expected Managing Citrix Virtual Apps and Desktop and Citrix Hypervisor **Responsibilities**: - Attending MACD tickets - Updating Customers/internal stakeholders - Routine Checklist - Inventory update Ensure departmental compliance on Environmental, Health and Safety, Energy, Information Security,...

  • Citrix

    3 days ago

    Navi Mumbai, India Capgemini Full time

    Citrix L1 Panel ? Subrat Sahu L2 Panel

  • Citrix Consultant

    14 hours ago

    Mumbai, Maharashtra, India HappieHire Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Role:Citrix L2Experience:Min 4 YrsLocation:MumbaiNotice Period:Immediate JoinersShift timings and working days:Rotational Shifts / 24/7 Support, 9 Hrs ,6 days (Alternate Week 5days)Budget:10 LPA MaxJob description:Overall, 4 in IT Infrastructure experience with minimum 3 years in Citrix Desktop Virtualization & VMWare/Azure (Microsoft)Proficient in Desktop &...

  • VMware, Accops and Citrix Administrator

    2 weeks ago

    Mumbai, India Tata Consultancy Services Limited Full time

    Job Description Must-Have 1. VMware, Accops & Citrix Technologies : VMware ESXI , Citrix & Azure WVD 2. Good Knowledge on Managing and configuring Netscaler Devices 3. Azure virtual desktop 4. Knowledge in wintel technologies like Windows. Linux operating system, DNS, GPO, DHCP, basic AD and network understanding 5. IaaS public cloud technologies...

  • Network Engineer L2/L3

    2 days ago

    Mumbai, Maharashtra, India Symphoni Hr Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description: Network Engineer L2/L3Key ResponsibilitiesAssist in the deployment and management of Cisco ACI solutionsMonitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls.Support Citrix Load Balancers.Excellent understanding of the TCP/IP protocol suite.Monitor and maintain network infrastructure.Troubleshoot and resolve network...

  • Network Engineer L2 Support

    3 weeks ago

    Navi Mumbai, India Sharp Brains Full time

    Position: Network Engineer - L2 SupportJob Type: Full - Time (On-Site)Contract Duration: 01 - YearCompensation: ₹ 60,000 to ₹ 70,000 INR MonthlyLocation: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...