Rcu Frm Team Member-ho

5 days ago


Mumbai Maharashtra, India Kotak Mahindra Full time

Team Member (Reviewer /Analyst) - Digital Fraud monitoring

Detection and prevention of fraud on Mobile banking/Net Banking & UPI trxns thereby reduce the financial losses.

Optimum use of fraud monitoring system/tools

Monitoring of transactions & alerts online / real time for fraud detection and prevention.

Out calling the cardholders on real time for confirmation of transactions & blocking the card instantly.

Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS.

Act on mails send by branches.

**Skills Requirement:
- Minimum of 1 year of experience in the same role
- Graduate with good academics
- Good communication & interaction skills
- Logical and analytical skills
- Knowledge of MS-Office, preference for excel

**Job Description
**- Work in shifts for real time transactions monitoring
- Real time out calling on alerted transactions
- Real time Hot-listing of debit card & raising replacement request
- Various MIS preparation
- Daily/Weekly/Monthly
- Mail actioning within TAT
- Coordination with various other department



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