Tele Caller Executive

2 weeks ago

Palghat District Kerala, India SARA INFOTECH Full time

Work location : Coimbatore and chennai

Job Summary:
Key Responsibilities:

- Make outbound calls to potential and existing customers to inform them about our products/services.
- Handle inbound customer inquiries, providing timely and accurate information.
- Maintain a thorough understanding of our offerings to effectively address customer needs.
- Update and maintain customer information in the CRM system.
- Collaborate with the sales and marketing teams to achieve company objectives.
- Ensure customer satisfaction by resolving issues and providing excellent service.

Qualifications:

- **Education**: Minimum 12th pass; Bachelor's degree preferred.
- **Experience**: 0-2 years in telecalling, telesales, or customer service.
- **Language Proficiency**: Fluency in Malayalam is mandatory; knowledge of English, Tamil, or Hindi is an added advantage.
- **Skills**:

- Excellent verbal communication and interpersonal skills.
- Ability to handle customer queries and objections professionally.
- Basic computer knowledge and familiarity with CRM systems.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹23,899.51 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Language**:

- Malayalam (preferred)

Work Location: Remote

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