
Customer Relationship Executive
2 weeks ago
Tummy Pops is a premium Mukhwas-Mouth Freshener brand that aims to revolutionize the way Mukhwas Industry is perceived. We aim to escalate the perception about Mukhwas / Mouth Fresheners with our exquisite premium range of hand-made offerings.
We are seeking pleasant, target-focused, solution-oriented, logical and naturally inquisitive Customer Relationship Executive for the team to match the pace of work with a fast-growing company.
**Requirements**:
1. Great Comminution Skills.
2. Work experience as a customer support executive or in a similar role.
3. Great interpersonal skills.
4. Exceptional oral and written communication skills.
5. Strong organizational skills.
6. Ability to work in a team or individually as and when required.
7. Ability to manage and handle multiple tasks.
8. Outstanding problem-solving skills.
9. Exceptional attention to detail.
10. Hard-working individual.
11. Good time management abilities.
12. Strong decision-making skills.
13. Ability to tolerate stress and pressure.
**Responsibilities**:
1. Solving customer grievances.
2. Contacting existing customers as well as prospective customers.
3. Obtaining customer information and other relevant data.
4. Asking questions to the customer and understanding their specifications.
5. Resolving queries and issues related to the products.
7. Escalating customer queries in a proper and timely manner.
8. Maintaining the database of the customers on a regular basis.
9. Suggesting solutions based on customer’s needs and requirements.
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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