Telecaller

5 hours ago

Bengaluru, India Grape Events Pvt Ltd Full time

**Outbound Calls**: Telecaller's primary responsibility involves making outbound calls to potential customers or clients. They use prepared scripts to introduce products, services, or promotions and engage recipients in conversations.

**Customer Engagement**: Telecallers focus on building a positive rapport with customers by effectively addressing their queries, concerns, and needs. They must possess good communication skills to ensure clear and informative interactions.

**Product/Service Promotion**: Telecallers play a crucial role in promoting the company's products or services. They need to have a solid understanding of what they are selling in order to communicate its benefits and features effectively.

**Data Management**: Maintaining accurate and up-to-date records of each call is essential. Telecallers often use CRM (Customer Relationship Management) software to track calls, update customer information, and schedule follow-up actions.

**Sales Targets**: Depending on the nature of the role, telecallers might be responsible for meeting specific sales targets or objectives. They must be motivated and persistent in their efforts to convert leads into actual sales or achieve other desired outcomes.

**Job Types**: Full-time, Internship
Contract length: 3 months

Schedule:

- Day shift

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