
Backend Executive
4 days ago
hi,
We are looking for CCE for company based in Subhash Nagar
Position--Customer Care Executive
**Responsibilities**:
1. Attend and manage technician calls, ensuring timely follow-up for payment, pending jobs, and addressing cancellation requests.
2. Maintain a comprehensive record of customer complaints and queries in Google Sheets, resolving them promptly on a daily basis.
3. Actively participate in training sessions to stay updated on new job requirements and industry best practices. Coordination with on route technicians for their in-hand jobs & urgent same day jobs.
4. Skilfully prepare finalized job quotations using Google Sheets.
6. Data Entry & Backend support
Budget 22k
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 3 years (required)
Ability to Commute:
- Delhi, Delhi (required)
Ability to Relocate:
- Delhi, Delhi: Relocate before starting work (required)
Work Location: In person
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