F&b Service Captain

2 weeks ago

Kushalnagar, India Amanvana Spa Resort Coorg Full time

Lead and manage the service team during shifts.
- Ensure exceptional guest service and satisfaction.
- Coordinate with kitchen staff for timely food delivery.
- Oversee setup and breakdown of service areas.
- Address guest concerns and special requests.
- Train and mentor new service staff.
- Maintain knowledge of menu offerings and promotions.
- Manage inventory and order supplies as needed.
- Ensure cleanliness and organization of service areas.
- Conduct regular team meetings and briefings.
- Monitor staff performance and provide feedback.
- Assist in developing service procedures and standards.
- Handle cash and credit transactions accurately.
- Ensure compliance with health and safety regulations.
- Resolve any service-related issues promptly.
- Collaborate with management on service improvements.
- Prepare reports on service operations and guest feedback.
- Foster a positive and collaborative team environment.
- Participate in staff recruitment and selection processes.
- Stay updated on industry trends and best practices.

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

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