Dscm Ii, Video Content Services

5-7 years of experience working within a large global organizations with expertise in digital video, digital supply chain, digital asset delivery, industry specs and standards
- Extensive understanding of video encoding, subtitling, and QC workflows with an ability to quickly analyze and reconcile problematic files and suggest fixes or alternative workflows
- Deep knowledge and understanding with common OTT file formats
- Understanding and familiarity of componentized based packages such as MDDF (MovieLabs Digital Distribution Framework) including identification of content using EIDR (Entertainment ID Registry), delivery of content metadata using MEC (Media Entertainment Core Metadata) and MMC (Media Manifest Core), and delivery of availability metadata using EMA Avails.
- Strong desire to lead the investigation and troubleshooting of media related issues
- Passion for teaching & collaboration; being able to distill technical details down to relatable terms and definitions
- Ability to communicate and interact with vendors and partners alike on a global level and frame projects with sensitivity to cultural diversity and industrial variation
- History of being the go-to technical problem solver for a group preparing or receiving media
- Ability to thrive in a culture based on feedback, innovation, and constant change
- Experience improving/implementing manual process and drive automation

Job summary
At Amazon Prime Video we are leaders in the DTC (direct-to-consumer) space and our mission is to provide deep and diverse content for all our global customers to enjoy. We are changing the way people watch movies and TV shows, with over 200,000 titles available on-demand across a multitude of devices. As Program Manager, you will play a critical role in the Partner Integration Management team and will be integral in transforming the way our partners deliver content to Prime Video. The Global Partner Integrations Management (PIM) team’s vision is to make Prime Video the easiest and best platform for partners to distribute their content to customers. We envision that all partners, regardless of size, capability, location or language are able to reach customers, on time and with the highest quality, in a manner that is self-service and friction free. In this role, you will use your technical knowledge and critical insights to educate and evangelize Amazon Prime Video’s specifications and requirements. You will work closely with our tech teams and engineering to influence and develop capabilities that drive scale in content ingestion, delivery, and publishing. You will contribute in developing mechanisms to create standardization and structure to the partner’s journey, enabling partners to deliver content on time and defect-free. You will play a critical role as Prime Video’s gatekeeper, holding our partners to a high-bar in performance and quality. This role will require you to develop solutions to complex and ambiguous business challenges. You’ll combine analytical rigor and thought leadership to foster improvements across partner engagement, partner onboarding, and improve the technical video asset and metadata delivery mechanisms.
We're looking for a best-of-the-best leader to own program management, stakeholder management, dive-deep into digital supply chain tasks, execute and deliver successful projects and programs that impact our customers. We are dedicated to growing the unique needs of our partners and our customers alike.

Key job responsibilities
As a Digital Supply Chain Manager (DSCM) you will:
Manage the digital supply chain and ensure that titles meet our delivery specs and SLAs
Evaluate and root-cause issues with asset delivery and publishing; collaborate with external partners and implement fixes.
Provide technical support to fulfillment Partners during delivery
Lead global partner re-education of Prime Video's requirements and specifications.
Collaborate with internal Engineering teams to maintain understanding and proficiency of Prime Video’s systems, as well as influence tech on capabilities that will drive automation and self-service
Play a critical role in innovating our specs and building capabilities, with the goal of simplification and leading the industry with our standards
Provide discovery and analysis for fulfillment Partner workflows to collaboratively achieve metrics-based improvements
Drive internal & external stakeholders to consensus while balancing product/technology needs with longer term relationship objectives

About the team
VCS’s mission is to delight streamers by offering the freshest (Content Availability, On Time Publish), richest (Completeness) and defect free (Quality) catalog of content. We will achieve this by building an industry leading digital supply chain and suite of value-added services that will make Prime Video (and IMDb TV and miniTV) the preferred choice for content providers to distribute their content to streaming customers. We will offer capa