Mt-otc

3 days ago

Jaipur Rajasthan, India Genpact Full time

**Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.**Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and**expertise** in data, technology, and AI.**

**We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions**

**Responsibilities**

**Research and analyze the disputes/deductions in ERP**

**Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution**

**Find opportunities and recommend solutions for process and automation improvements**

**Daily reporting of individual portfolios to track and supervise the past dues**

**Implement collections strategy to reduce the past due Research and resolve issues in a manner to**expedite** all cases**in order to** avoid any adverse customer impact**

**Work as a phenomenal teammate to process any**Adhoc** request**in a timely manner**.**

**Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly,**optimal** and expertly.**

**Call out problems to senior staff members and**or** management as**appropriate**.**

**Qualifications we**seek** in you**

**Minimum qualifications**

**Any Graduate**

**Strong Communication Skills (verbal and written)**

**High Energy level**

**Preferred qualifications**

**Good customer handling skills**

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Jaipur_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Mar 26, 2025, 4:02:42 AM_

**_ Unposting Date_**_Apr 25, 2025, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_

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