E-commerce Executive

7 days ago

New Delhi, India Abc publishers and distributors pvt ltd Full time

**Responsibilities**:
Manage and maintain our e-commerce platform for book sales, ensuring all products are accurately listed, prices are updated, and inventory is well-managed.

Handle customer inquiries, orders, and shipments efficiently to ensure a seamless buying experience for our online customers.

Utilize advanced Excel knowledge to analyze sales data, track performance, and generate reports for management review.

Monitor and respond to customer feedback and reviews, ensuring high levels of customer satisfaction.

Stay updated with industry trends and e-commerce best practices to identify new opportunities and improvements for our online sales platform.

Coordinate with the warehouse team to ensure timely order fulfillment and delivery.

Support the team in other administrative tasks as needed.

**Requirements**:
Proficiency in Microsoft Excel, including advanced knowledge of formulas, data analysis, and report generation.

Excellent communication skills, both written and verbal, to effectively interact with customers and team members.

Previous experience in e-commerce will be an advantage, but freshers are also encouraged to apply.

Detail-oriented with strong organizational skills to manage multiple tasks and deadlines efficiently.

Ability to work independently and collaboratively in a fast-paced environment.

Join our dynamic team and contribute to the exciting world of book publishing and e-commerce. If you have the required skills and enthusiasm to excel in this role, we invite you to apply.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 1 year (preferred)
- Advance Excel: 1 year (preferred)

**Speak with the employer**
+91 9310440099

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