Customer Service Representative

5 days ago

Wagle Estate Thane Maharashtra, India i Fly Now Full time

**FLUENCY IN ENGLISH IS A MANDATE**

We are looking for a Travel Advisors with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Contact between 9am to 4pm or DIRECT WALK IN for the Interview at...

**A-119, Lodha Supremus 2, Wagle Estate, Road no 22,Thane West.**
**Fresher and Experienced**

**Responsibility**
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services

Organize travels from beginning to end, guide through booking tickets and accommodation, securing rental transportation etc.

Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)

Collect deposits and balances

Handle unforeseen problems and complaints and determine eligibility for money returns

Create and update electronic records of clients

Maintain relationships with key persons

Keep financial statements and documents

**Requirements and skills**

Proven working experience as a Travel Consultant/Advisor

Exemplary skills customer oriented approach

Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)

Ability to present, persuade and communicate effectively

Demonstrable ability to handle crises

Degree in Hospitality, Travel, Tourism, Business or relevant field will be added advantage

**Job Types**: Full-time, Permanent

Pay: ₹21,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application Deadline: 30/11/2024
Expected Start Date: 02/12/2024

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