Back Office Executive

4 days ago

Bhatar Surat Gujarat, India Minds Mapper Full time

**Job Description: Back Office Executive (Interior Design and Modular Kitchen Industry)**

**Position Overview**:
**Key Responsibilities**:

- **Administrative Support**:

- Assist in the day-to-day operations of the back office, including managing paperwork, filing documents, and maintaining records.
- Coordinate with internal teams, vendors, and clients to facilitate project-related activities and ensure timely completion.
- **Order Processing**:

- Process customer orders accurately and efficiently, ensuring all specifications and requirements are met.
- Coordinate with suppliers and manufacturers to procure materials and components for projects, monitoring inventory levels and delivery schedules.
- Generate purchase orders, invoices, and other documentation as required, maintaining meticulous records of transactions.
- **Client Communication**:

- Serve as a primary point of contact for clients, addressing inquiries, scheduling appointments, and providing updates on project status.
- Assist clients with product selection, offering guidance and recommendations based on their preferences and budgetary constraints.
- Communicate effectively with clients to gather feedback, resolve issues, and ensure satisfaction throughout the project lifecycle.
- **Data Management**:

- Maintain and update customer databases, ensuring accuracy and completeness of client information.
- Compile and analyze data related to sales, inventory, and project metrics, generating reports for management review.
- **Quality Assurance**:

- Conduct quality checks on products and materials to ensure adherence to design specifications and industry standards.
- Assist in the resolution of quality issues, coordinating with relevant stakeholders to implement corrective actions and prevent recurrence.

**Qualifications**:

- Bachelor's degree in Business Administration, Interior Design, or related field.
- Proven experience (X years) in back office operations, preferably in the interior design or home furnishings industry.
- Proficiency in MS Office suite (Word, Excel, PowerPoint) and experience with ERP or CRM software.
- Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal, with a customer-focused approach.
- Detail-oriented mindset with a commitment to accuracy and quality.

**Preferred Qualifications**:

- Knowledge of interior design principles, materials, and finishes.
- Experience with CAD software or other design tools.
- Familiarity with procurement processes and vendor management.
- Ability to adapt to a fast-paced, deadline-driven environment.

**Location**: Bhatar
**Employment Type**: Full-time
**Salary**: Competitive, based on experience

**Job Types**: Full-time, Permanent

**Salary**: ₹14,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)

Ability to Commute:

- Bhatar, Surat, Gujarat (required)

Ability to Relocate:

- Bhatar, Surat, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8758027011

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