Customer Service Representative

5 days ago


Yelahanka Bengaluru Karnataka, India Zeblaze Solutions Full time

**Principal Duties & Responsibilities**:

- These call center representatives provide order assistance and product information in an efficient and professional manner.
- Working in a blended process of both Inbound and Outbound. Provide knowledgeable answers to questions about our product, pricing, availability and dispatch
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements

**Language**:

- English (preferred)
- Hindi (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- Customer support: 2 years (required)

**Language**:

- English (required)
- Hindi (required)

**Location**:

- Yelahanka, Bengaluru, Karnataka (preferred)

Work Location: In person

Application Deadline: 23/02/2025
Expected Start Date: 03/03/2025



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