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Customer Relationship Executive

3 weeks ago

Kochi, India Stringz HR Consultancy Services Full time

We are recruiting for an experienced Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. As Customer Relationship Executive you will constantly identify opportunities to grow the customer base and build positive relationships with new clients.

You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be succeed as a Customer Relationship Executive, you will possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint.

Excellent communication and interpersonal skills.

Ability to work independently and collaboratively within a team.

Responsibilities Build customer relationships.

Manage customer communications.

Resolve customer issues & Improve customer care

Expand customer base.

Monitor business competitors.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person