Back Office Associate

2 weeks ago

Faridabad Haryana, India NETCARE Consulting LTD Full time

**Key Responsibilities**:

- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings

**Key Performance Indicators**:

- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
- Educate customers on services and processes
- Escalate any issues to the Team Leader
- Achieve agreed KPIs and Objectives
- Adhere strictly to shift schedules
- Adhere to laid down internal policies, procedures and processes
- Work collaboratively with the team
- Passionate about customer care
- Good typing speed (mandatory)
- Good written skills (mandatory)
- Fluent in written and spoken English
- Must be time flexible and able to work in a rotational shift system including Public holidays and weekends
- Positive attitude
- Should be able to join immediately and comfortable for US Shifts
- Able to work well under pressure and under minimum supervision
- A fast learner who is able to work with set targets
- Lucrative incentives will be offered.
- 1 Roaster off
- 6 Days work schedule.
- No Transportation will be provided

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time

Schedule:

- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Remote: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

  • Back Office Assistant

    2 weeks ago

    Faridabad, Haryana, India Cognify Digital Private Limited Full time

    We’re looking for an organised, efficient individual to come on board as a Back Office Assistant **Key responsibilities** - Work closely with the Back Office Manager in order to carry out tasks - Distribute communications to related departments in a timely manner when needed - Ensure the office is organised at the end of each day - Ensure records are...

  • Back Office Process

    1 day ago

    Gurugram, Haryana, India KVC CONSULTANTS Full time

    We are hiring for a Back office profile in Gurgaon- To get your interview scheduled, Call or Whatsapp: **Harsh 8602279217 Princi 7869365175 ***: Graduates Freshers/Experienced- Good Communication skills- Good Verbal/Written English SkillsShifts: 25/7 Rotational, 5 days WorkingTo get your interview scheduled, Call the following HR's, If the call go unanswered...

  • Back Office Executive

    6 days ago

    Faridabad, Haryana, India UNIMAX Full time

    Job Title- Back Office Executive - Female- Gender Preference- Female- Number Of Vacancy- 1- Industry Area- Front Office / Reception / Computer Operator / Assistant- Key Skills- Office Assistance, Backend, Back Office, Back Office Operations, Back Office Support, Office Coordination,- Qualification- B.Com- Salary (Per Annum)- 2 Lac To 2 Lac 50 Thousand- Work...

  • Back Office Process

    6 days ago

    Gurugram, Haryana, India KVC CONSULTANTS Full time

    We are hiring for a Back office profile in GurgaonTo get your interview scheduled, Call or Whatsapp: - **Harsh +91-XXXXXXXXXX**: - **Princi 7869365175**: - **Nutan 8982689969 ***: Graduates Freshers/Experienced- Good Communication skills- Good Verbal/Written English SkillsShifts: 9am-6pm (5 days working Sat ,sun off)**To get your interview...

  • Back Office Executive

    2 weeks ago

    Faridabad, Haryana, India AVA Placement Services Full time

    Role: Office Assistant Gender: Female Experience: 2 years Qualifications: Graduate Job description: The role includes handling office coordination, client communication, and basic admin tasks. You will also assist with marketing activities like lead generation, follow-ups. Proficiency in MS Office and good communication skills are...

  • Back Office Executive

    3 days ago

    Faridabad, India National Placement Full time

    We have urgent vacancy of back office executive.. **Salary**: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Experience**: - back office: 2 years (preferred) **Speak with the employer** +91 9891170003

  • Back Office Coordinator

    1 week ago

    Faridabad, Haryana, India Millennium Booksource Pvt. Ltd. Full time

    **Job Summary**: As a Back Office Coordinator in Print Production, you’ll handle the coordination of orders, file management, production schedules, and ensure smooth backend operations. Ideal for someone who understands digital formats and values precision and speed. **Key Responsibilities**: - Process incoming print orders and manage job sheets. -...

  • Back Office Coordinator

    2 weeks ago

    Faridabad, India GREEN ENERGY DIESEL ENGINES PVT. LTD. Full time

    Back office job. Follow up with clients, making qoutation. Administrative skills. Back office assistants provide reliable, and timely support to the front office team, management and other employees. **Job Types**: Permanent, Full-time **Salary**: ₹8,000.00 - ₹12,000.00 per month **Experience**: - total work: 1 year (preferred) **Language**: -...

  • Office Coordinator

    6 days ago

    Faridabad, India KRISHNA OFFICE FURNITURE SYSTEMS Full time

    We are looking for a skilled **Office Coordinator** to undertake a variety of day-to-day office and clerical tasks. You will be an integral part in ensuring that our office operations run smoothly and are successful in supporting other business activities. An excellent office coordinator is, above all, an organized and competent professional with phenomenal...

  • Front Office Associate

    2 weeks ago

    Faridabad, Haryana, India vibe by the lalit hotel Full time

    FRONT OFFICE ASSOCIATES IN VIBE BY THE LALIT TRAVELLER **Education**: - Diploma (preferred) **Experience**: - Microsoft Office: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi (preferred) - English (required) Work Location: In person Application Deadline: 25/08/2024