International Customer Service Advisor

2 days ago

New Town Kolkata West Bengal, India G&R Management Consultancy pvt ltd. Full time

*Job Title: Customer Service Representative - Kolkata*

*Job Summary:*

*Responsibilities:*

2. Identify and assess customer needs to achieve satisfaction.

3. Provide accurate, valid, and complete information by using the right methods/tools.

4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

5. Build sustainable relationships and trust with customers through open and interactive communication.

6. Keep records of customer interactions, transactions, comments, and complaints.

*Requirements:*

1. Proven customer support experience or experience as a client service representative.

2. Strong phone contact handling skills and active listening.

3. Excellent communication and presentation skills.

4. Ability to multi-task, prioritize, and manage time effectively.

5. UGA or equivalent; college degree preferred.

6. Flexibility to work in shifts and weekends.

*Benefits:*
- Competitive salary
- Paid time off and holidays
- Opportunities for advancement and professional development

**Salary**: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Investment banking: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Service Advisor

    1 week ago

    Kolkata, West Bengal, India SPEED AUTO SERVICE PVT LTD Full time

    **Job for Service Advisor** **Company Name**:_**Speed Auto Service Pvt Ltd**_ **Position: Service Advisor** **Employment: Full time, Regular** **Qualification: Any graduates** **Job Location: Kolkata** **Experience: 1 Year in same field** **Must have basic excel knowledge** **Roles and Responsibility**: - Greet customers when they arrive at the...

  • Customer Service Support Advisor

    2 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 40715- Posting Date: 26 Nov 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 43035 - Posting Date: 20 Feb 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    1 week ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41649 - Posting Date: 26 Dec 2024 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Customer Service Support Advisor

    6 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 41189- Posting Date: 2 Dec 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: competitive**Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and success...

  • Customer Service Support Advisor

    2 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Customer Service Support Advisor**: - Job Req ID: 43041 - Posting Date: 30 Jan 2025 - Function: BT contact centres - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 2 assists customers across all channels, delivering customer value and...

  • Trainee Customer Service Support Advisor

    2 weeks ago

    Kolkata, West Bengal, India BT Group Full time

    **Trainee Customer Service Support Advisor**: - Job Req ID: 49675 - Posting Date: 2 Sept 2025 - Function: Apprentices - Unit: Finance & Business Services - Location: DLF IT Park,Phase II, IIF/1, Kolkata, India - Salary: competitive **Why this job matters**: The Customer Service Advisor 1 assists customers across all channels, delivering customer value and...

  • Trainee Customer Service Support Advisor

    2 days ago

    Kolkata, West Bengal, India BT Group Full time

    **Trainee Customer Service Support Advisor**: - Job Req ID: 37346- Posting Date: 4 Sep 2024- Function: BT contact centres- Unit: Finance & Business Services- Location: DLF IT Park,Phase II, IIF/1, Kolkata, India- Salary: Competitive**Why this job matters**: The Customer Service Advisor 1 assists customers across all channels, delivering customer value and...

  • Trainee Customer Service Support Advisor

    3 weeks ago

    Kolkata, West Bengal, India BT Full time

    Why this job matters The Customer Service Advisor 1 assists customers across all channels delivering customer value and success providing support excellence regarding the BT Group s solution portfolio all with full supervision What you ll be doing 1 Assists in creating value-based relationships with customers to optimise customer service whilst...

  • International Customer Service

    1 week ago

    New Town, Kolkata, West Bengal, India Redore Technologies Pvt Ltd Full time

    **Job description** **Redore Technology pvt. ltd Hiring for Customer service Executive**: - Providing complete information about the product to the customer. - Solving all product or service related issues of the customers. - Preparing the Customer Service Guidelines - Keeping a Record of the Customers - Giving the right pitch to the potential customers,...