Front Office Assistant

2 weeks ago


Peelamedu Coimbatore Tamil Nadu, India PSG Full time

**Key Responsibilities**
- Greet guests promptly and professionally, register them by verifying identification, and efficiently handle the guest check-in and check-out procedures, including assigning rooms, collecting payment, providing room keys, and processing necessary paperwork.
- Provide guests with relevant information about hotel amenities and services, operating hours, local area attractions, and procedures.
- Maintain a clean and organized front desk area and keep accurate guest records, update room status, and front office desk log relevant information.
- Prepare vouchers, day to day cash transactions and maintain the ledgers and registers of internal and external official communications, and other clerical works.
- Effectively communicate with guests, other departments within the hotel, and management and Ensure compliance with hotel policies and security procedures.
- Any degree, or a related field (or equivalent experience) and proven 0 - 3 years of experience in front office associate, preferably in an hotel sector.
- Basic knowledge of accounts is preferable.
- Excellent customer service skills with a focus on hospitality and guest satisfaction
- Strong communication and interpersonal skills to interact with diverse guests
- Proficiency in using computer systems for reservation management and guest information
- Ability to work flexible hours, including weekends and holidays

**Job Types**: Full-time, Permanent

Pay: ₹8,774.08 - ₹20,228.12 per month

Work Location: In person



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