Customer Support Executive

4 days ago

Jaipur Rajasthan, India Voylla Fashions Pvt Ltd Full time

**Company Description**

Voylla, founded in 2013, is India's largest fashion jewelry destination with a strong online presence and over 250 retail stores across the country. Voylla offers high-quality jewelry at affordable prices and draws inspiration from traditional art and crafts to create contemporary accessories for all. The team comprises professionals from prestigious institutes and extensive experience in technology, retail, and operations.

**Role Description**

This is a full-time on-site role for a Customer Support Executive located in Jaipur. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, online support, customer service, and technical support.

**Qualifications**
- Customer Support and Customer Service skills
- Online Support and Technical Support skills
- Experience in addressing customer queries and issues
- Strong problem-solving and communication skills
- Ability to work effectively in a team environment
- Previous experience in a customer support role is a plus
- Bachelor's degree in a relevant field

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Day shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Current CTC
- Expected CTC
- Voylla office is located at Sitapura, Jaipur. Are you comfortable working from this location.

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person

Application Deadline: 20/06/2025
Expected Start Date: 10/07/2025

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