Officer- Cards Backend Operations

2 weeks ago

Pune, India Citi Full time

The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Assistant 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

**Responsibilities**:

- Assist unit manager by providing guidance to all levels of staff regarding processes and operating procedures
- Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
- Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
- Interact with internal departments and external clients to resolve issues and concerns
- Monitor “In process,” work to meet business and quality standards
- Assist in making decisions within established procedures that balance the needs of the employee, company, and customer

**Qualifications**:

- 1-3 years of relevant experience
- Experience with Learning Management Systems, Human Resource Systems and Learning and Development knowledge preferred
- Proficient computer skills
- Ability to adapt to new technology quickly and seamlessly
- Consistently demonstrates clear and concise written and verbal communication skills

**Education**:

- High School diploma or equivalent
- 15 to 16 years of regular graduation

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Core
- **Job Family**:
Operations Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Officer- Cards Backend Operations

    2 weeks ago

    Pune, India Citi Full time

    **JD Summary: - ** The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; handling queries/complaints pertaining to Disputes/Chargeback, Maintenance on Card Account, Investigation of payments, storage & retrieval of records, additionally, the Ops Support Assistant 4 serves...

  • Officer - Cards Operations

    7 days ago

    Pune, India Citi Full time

    **JD Summary: - ** The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; handling queries/complaints pertaining to Disputes/Chargeback, Maintenance on Card Account, Investigation of payments, storage & retrieval of records, additionally, the Ops Support Assistant 4 serves...

  • Officer - Cards Operations

    5 days ago

    Pune, India Citi Full time

    JD Summary: - The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; handling queries/complaints pertaining to Disputes/Chargeback, Maintenance on Card Account, Investigation of payments, storage & retrieval of records, additionally, the Ops Support Assistant 4 serves as...

  • Officer- Cards Backend Operations

    1 week ago

    Pune, India Citi Full time

    15 to 16 years of regular graduation The Ops Support Assistant 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team....

  • Corporate Card

    4 days ago

    Pune, Maharashtra, India Workday Full time

    Your work days are brighter here At Workday it all began with a conversation over breakfast When our founders met at a sunny California diner they came up with an idea to revolutionize the enterprise software market And when we began to rise one thing that really set us apart was our culture A culture which was driven by our value of putting our people...

  • Card Operations and Chargeback Specialist

    6 days ago

    Pune, Maharashtra, India beBeeRisk Full time ₹ 60,00,000 - ₹ 1,00,00,000

    Job Title: Card Operations and Chargeback SpecialistOur ideal candidate is a highly analytical professional with exceptional problem-solving skills, detail-oriented and able to think critically. As a key member of our Cards Operations & Chargebacks team, you will play a critical role in minimizing financial losses for banks, merchants, and cardholders by...

  • Office Card Operations

    2 weeks ago

    Pune, India Citi Full time

    The Ops Support Specialist 5 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 5...

  • Senior Operations Lead

    2 weeks ago

    Pune, Maharashtra, India beBeeCard Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Technical Project Manager for Card Operations\

  • cards and payments process

    6 days ago

    Chennai, Pune, India Ltimindtree Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesJob Title: Credit Card & Payments Analyst Job Location: Pune, Chennai Experience: 2-5 years Job Description: We are searching for a diligent and professional Credit Card & Payments Analyst to join our dynamic team. The ideal candidate will have a background in the financial sector, with a deep understanding of credit cards and payment...

  • cards and payments

    5 days ago

    Chennai, Pune, India Venpa Staffing Full time US$ 1,04,000 - US$ 1,30,878 per year

    Role & responsibilitiesHandle end-to-end payment processing including Authorization, Clearing, and Settlement for US clients.Perform transaction processing, reconciliation, and exception management within SLA.Manage chargebacks, disputes, and fraud investigation for card transactions.Provide operational support for payment gateways & merchant acquiring...