Associate.outpatient Services.aster Cmi Hospital

Designation - Associate

Department - Outpatient Services

Qualification - Graduation

Experience - 0 - 3 years’ experience

Unit - Aster CMI Hospital Bangalore

Key Responsibilities:

- To greet all the patients visiting the hospital.
- To do accurate registration and billing of customers to avoid duplications and to education customers regarding one time UHID no. generation and registration fee.
- To accurately collect and check cash in fake note detector and to submit it to the accounts as per the deadline.
- To book and reschedule appointments as per the availability of consultants
- To organize wheelchair/Stretcher for the patient and to escort the patient to Reception/ER/Investigations /Consultation Rooms/Pharmacy/Admission counter.
- Showing directions for consultation ,investigations, and other areas and if it’s for admission handhold till admission desk
- To receive calls and answer phone calls in 3 rings or 30 seconds.
- Support the manager in implementation of new plans and innovation.
- Participate in regular meetings, Trainings and briefings (6 average training hours to be maintained per month)
- To adhere to OPD policies and procedures at all times
- To know hospital facilities and consultants visiting timings.
- To oversee for OPD rooms readiness

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary, and quaternary healthcare through our hospitals, and clinics. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.”

In India, we have 13 hospitals spread across Kerala (5 hospitals) with our flagship Aster Medcity Hospital at Kochi, Bangalore (2 hospitals Aster CMI & Aster RV) + 1 upcoming (Mother & Child), 1 in Hyderabad (Aster Prime), 1 in Kolhapur (Aster Aadhar) and 4 in Andhra Pradesh ( under Aster Ramesh Hospital 2 in Vijayawada, 1 in Guntur and 1 in Ongole). Most of our hospitals are NABH accredited with Medcity n Aster Ramesh (Guntur) JCI accredited.

In terms of revenue, we are USD 1.14 Bn company in which India contributes 17% and rest by GCC as of FY’19. Going forward we are also venturing into Pathology business (Aster Labs) by April’2020 n Pharmacy business in Jan ’21 apart from 3 new hospitals in next 3 years in India.

We have Centre of Excellence across various specialties like Neurosciences, Cardiac Sciences, Integrated Liver Care, Orthopaedics, Onco, Gastro, Nephro, etc. in most of our hospitals. In summary, most of our hospitals are tertiary and quaternary care setups. Kerala with 4 hospitals and 1 educational institute forms a cluster, Bangalore with 2 hospitals + 1 hospital in Kolhapur forms another cluster and Andhra+Telangana another cluster.