Pharmacist

5 days ago

Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

**Job Summary**:
MrMed is looking for Pharmacists. As a Pharmacists you will be in the position to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Job Location**:T Nagar Chennai (onsite role only)

**About MrMed**:
MrMed is India’s largest online pharmacy, specializing in providing super
- speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry.

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Reviewing and validating prescriptions to ensure they are accurate, complete, and safe for the patient to use
- Confirm orders with customers via phone calls and chat channels and place orders online after verifying all the details
- Resolving post dispatch issues of customers - eg delivery status, order tracking
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating unresolved issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- B Pharm/ D Pharm Graduate
- 0 to 3 years of work experience
- Excellent verbal skills in English and Hindi
- Ability to multitask and manage time effectively
- Temperament for handling customers with care
- Should possess a temperament for handling customers with care

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹220,000.00 - ₹280,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Application Question(s):

- Are you comfortable working flexible hours, including evenings and weekends, to ensure round-the-clock support for online shoppers?

**Education**:

- Bachelor's (required)

**Experience**:

- Pharmacist: 1 year (preferred)
- Online Pharmacy: 1 year (preferred)

**Language**:

- English fluently (required)
- Hindi fluently (preferred)

Work Location: In person

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