HRsc Administrator

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._
- We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work._

**Job description**

The Administrator GHRSC, is part of the Global HR Services team that ensures HR Shared Service run the operations successfully and are error free.

We are looking for self-motivated, enthusiastic person who is having relevant experience of 1-3 years. Preferably a bachelor’s or master’s degree in Human Resources.

**Your responsibilities**:

- Answer incoming tickets to Service Now in a professional and timely manner
- Make analyses and observations about the incidents area and nature, to propose changes in systems and processes to trigger actions, improvements and other measures
- Together with Global HR Process and System Specialists, contribute to digitalization and automation to met roadmaps and business strategies.
- Initiate and participate in pilots, sub-projects and/or business collaborations with the aim to develop and/or build system solutions and/or product developments.
- Test new features of Success Factor
- Work close with Global HRSC and Global Process Owners & System Specialist for the promotion of training material to reduce number of tickets.
- Be an ambassador for the global HR systems, such as Power BI, HR intranet, Service Now etc. and the first point of contact for users in Global Center of Excellence HR
- Design generate and be advisable on HR reports. Compile and submit reports to internal and external stakeholder to meet group and legal requirements.
- Continuously contributing to process improvement and to developing the offer and service to maximize the value and increase business performance
- This role requires work in night shift covering time zones of our customers from AME region.
- Be a role-model for data-driven ways of working
- Act as One HR through active collaboration with HR colleagues, locally, regionally and globally
- Actively contribute to the development of the Global Center of Excellence HR

**What we offer to you**
- Multi country work exposure
- Competitive Salary
- WorkLife balance
- Innovative and dynamic working environment
- Possibility to work in leading crane building company with leading technology

**HR skills**
- Bachelor's Degree in Human Resources or equivalent.
- Knowledge of SAP SuccessFactors tool is a must (Employee Central module, Onboarding module is a plus)
- Knowledge of Service Now will be added advantage
- Minimum of 1-3 years of experience.
- Good computer skills and proficiency in MS Office Applications.
- Excellent/ Good interpersonal, communication, collaborative and presentation skills.
- Goal-oriented, dynamic and high sense of responsibility.
- Able to work well under pressure, self-reliantly.
- Team and disciplined working spirits.
- Professional appearance.
- Ability to learn and deliver.
- Customer oriented approach to ensure internal customer satisfaction.
- Excellent written and verbal English skills.
- Awereness of ISO standards
- Konecranes is a world-leading group of Lifting Businesses, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination._