Retail Sales Executive

**About Rentomojo**:
Rentomojo is a leading provider of furniture and appliances on a rental basis. We offer flexible and affordable rental solutions to customers, allowing them to enjoy the benefits of using high-quality products without the commitment of purchasing. With an established online platform, Rentomojo is now expanding its presence by opening retail stores to provide an enhanced customer experience.

Rentomojo is seeking enthusiastic and motivated individuals to join our team as Retail Sales Executives for our new retail store. As a Retail Sales Executive, you will play a crucial role in driving rental growth by engaging with customers and promoting our rental services and products. You will have the opportunity to interact with both new and existing customers, providing personalized assistance and building strong relationships.

**Responsibilities**:

- Engage with customers visiting the retail store, understand their furniture and appliance rental needs, and provide appropriate recommendations.
- Actively promote Rentomojo's rental services and products to increase rentals and achieve sales targets.
- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Educate customers on the advantages of renting furniture and appliances, including cost savings, flexibility, and hassle-free maintenance.
- Demonstrate product features and benefits to customers, highlighting the quality and value of Rentomojo's offerings.
- Maintain thorough knowledge of Rentomojo's rental inventory, pricing, and promotional offers.
- Process rental orders, complete necessary documentation, and ensure smooth rental transactions.
- Collaborate with the store team to maintain the store's visual appearance, ensuring products are displayed attractively and well-organized.
- Stay updated with industry trends, competitor activities, and customer preferences to provide valuable insights for business growth.
- Maintain accurate records of customer interactions, inquiries, and sales data using Rentomojo's CRM system.
- Continuously strive to meet and exceed individual and team sales targets.
- Generate positive online reviews and ratings from customers monitor and track online mentions, reviews, comments, and discussions/shared experiences on retail store, individual, or brand across various platforms such as social media, review sites, forums, and news articles.

**Requirements**:

- Bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in sales or customer service roles, preferably in a retail environment.
- Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.
- Strong persuasive and negotiation skills to promote rental services and close sales.
- Knowledge of furniture and appliances, including their features and functionalities, is desirable.
- Ability to work in a fast-paced, target-driven environment, with a proactive and result-oriented approach.
- Familiarity with CRM software and basic computer skills.
- Flexibility to work weekends, holidays, and evening shifts as per the store's operating hours.

**Benefits**:

- Competitive salary with performance-based incentives
- Comprehensive training and development programs
- Opportunities for career growth within a rapidly expanding company
- Employee discounts on Rentomojo products and services
- Positive and inclusive work environment

**Technical Skills**:

- Sales Techniques: A strong understanding of sales techniques, including prospecting, qualifying leads, presenting, and closing deals.
- Product Knowledge: Familiarity with furniture and appliances, including their features, specifications, and benefits, to effectively communicate with customers and address their needs.
- CRM Systems: Proficiency in using Customer Relationship Management (CRM) software to manage customer interactions, track sales activities, and maintain accurate records.

**Behavioral Skills**:

- Customer Focus: A genuine passion for providing excellent customer service and the ability to prioritize customer needs and ensure their satisfaction.
- Communication: Strong verbal and written communication skills to effectively engage with customers, explain complex concepts in a clear manner, and build rapport.
- Persuasion and Influencing: The ability to persuade and influence customers, using persuasive techniques to promote rental services and close sales.
- Adaptability: Flexibility to adapt to changing customer demands and store requirements, and willingness to learn and implement new strategies and processes.
- Teamwork: Collaboration with store team members to achieve shared goals and contribute to a positive and supportive work environment.
- Resilience: Ability to handle objections and rejection in a professional manner, maintain a positive attitude, and persist in achieving sales targets.
- Problem Solving: Strong problem-solving skills to a