Health Claims Associate Gsc’s

3 days ago

Bengaluru Karnataka, India HSBC Full time

-Job description

**Some careers shine brighter than others.**

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62

countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of **:Health Claims associate**

**In this role, you will**:

- Assist to identify DC Health Operation’s processes that has room for business transformation, business re-engineering and implement streamlining of processes to increase operational efficiency.
- Ensure all daily cases and tasks assigned are to be cleared within stipulated timeline.
- To manage portfolio assigned including working closely with the appointed Business Development Partner (BDP) and Underwriter (UW).
- Ensure that ALL tasks done to be within authority limits and meet all the service turnaround time. If there is any delay, to escalate it promptly to Manager for solution.
- Render support to all outsourced teams, i.e. GSC, TPA and FujiXerox in related to our day-to-day processing and enquiries.
- For any feedbacks, processing errors or omissions, to investigate on the Root Cause and escalate with solution, to avoid repeated feedbacks, errors & omissions.
- To assist in improving DC Health Operations productivity by identifying and simplifying the processes and cutting down unnecessary requirements.
Requirements

**To be successful in this role, you should meet the following requirements**:

- 1-2 years experience working in the Insurance industry, preferably in Health Insurance.
- Entry level qualification as required for the process / as per the benchmark agreed upon between HR and Operations.
- Ability to speak and understand English fluently as the process requires to interact with customers over a phone.
- Good conversational skills to engage customer.
- Ability to learn quickly and transfer knowledge appropriately.
- Ability to understand and interpret numeric data.
- Minimum, basic computer knowledge.
- Flexibility to work shifts.

**You’ll achieve more when you join HSBC.**

**Issued By HSBC Electronic Data Processing (India) Private LTD

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