Voice Process

1 day ago

Tharamani Chennai Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

We are hiring

**Process**: Voice process - English

**Location**: Tharamani, Chennai

**Experience**: 0 to 1 year of experience can apply

**Qualification**:12th / Diploma / Graduate

**Languages**:Good English communication is needed

**Salary**: 15k to 20k Take home

**Shift**:Day shift and Rotational week off

**Roles and Responsibilities**:
Assist customers in resolving product or service-related issues and provide appropriate solutions.

Handle customer complaints, troubleshoot problems, and escalate complex issues to the relevant departments when necessary.

Uphold company policies and procedures while delivering excellent customer service at all times.

Keep accurate records of customer interactions, transactions, comments, and complaints.

Contribute to improving customer support processes by identifying opportunities for efficiency and enhancement.

Contact : 7358756477

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Language**:

- Excellent English (required)

Work Location: In person

**Speak with the employer**
+91 7358756477

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