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Customer Care Executive

2 weeks ago

Kestopur Kolkata West Bengal, India Maxicus Kochartech Full time

Open Position: Customer care executive

Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.

**Job Description**:

- Provide accurate, valid, and complete information by using the right methods/tools
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Collaborate with team members, and customer service teams to ensure a superior customer experience.
- Follow the company’s communication procedures, policies, and guidelines at all times
- Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

Minimum Qualifications & Requirements:

- 12th pass can apply
- Freshers are also considered
- Good Communication Required.
- Rotational shifts.
- 6 days working

**Salary**: INR (per month)

11 ctc to 16ctc

6 days working 1 week off rotational.
9 hours shift 1 hour break.
Morning shift : 9 am to 6 am OR 10am to 7 am.
Night shift : 5pm to 2 am OR 6 pm to 3 am.

Drop facility available for night shift : Howrah station, bali station, bairakpur station and ruby station.

work from office

Locatio: kolkata west bengal

Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

Ability to Commute:

- Kestopur, Kolkata, West Bengal (required)

Work Location: In person

**Speak with the employer**
+91 9465142736