Front Office Executive

2 weeks ago

Ludhiana, India Phoenix business Advisory Full time

Responsibilities
- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper

etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, event arrangement etc.)
- take follow-up of Pre-Qualified Clients.
- Convince clients for the Assessment
- Book Appointments of clients for BDM post-assessment.
- Need to make or receive a minimum of 30-40 calls/day through various platforms with

the desirable outcomes which includes Cold Calling.
- Conducting recruitment interviews and providing the necessary inputs during the hiring

process
- Maintaining HR records, such as those related to compensation, health and medical

insurance
- Monitoring the office boy and walking customer
- Keep the record of the walking customer
- Maintain the attendance records for office and submit at the end of the month to the HR

Department
- Preparation of events or festivals celebration.

Requirements and skills
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Ability to learn about products and services and describe/explain them to clients
- Customer service orientation
- High School diploma; additional qualifications will be a plus

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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