Ar Caller

4 days ago

Chennai Tamil Nadu, India Acurus Solutions Private Limited Full time

**Summary**:
As an AR Caller Trainee in Acurus you have to Initiate telephone calls to insurance companies requesting status of claims for the outstanding balances on patient accounts and taking appropriate actions. Manage A/R accounts by ensuring accurate and timely follow-up.

**What you'll do**:

- Review AR claims, understand the denial reason, call the payers if required, resolve the issue and take the claim to closure
- Analyse the accounts allocated in AR Tool and to take appropriate actions
- Research and interpret from the available data in billing software, EOB, MR, authorization and understand the reasons for denial/underpayment/no response
- Check claim status through third party web portals, Insurance websites, IVR or by calling the payer
- Record after-call actions and perform post call analysis for the claim follow-up
- Take corrective actions covering resubmission of claims, transferring to correct payer
- Measured based on the payments collected due to AR efforts of the individual**

**What you have**:

- Any Degree
- Good Communication
- Knowledge of Healthcare terminology and ICD/CPT codes will be considered a plus

**Nice-to-haves**:

- Use of medical billing software will be considered an advantage
- Basic Medical Billing Course completion will be an added advantage

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