Kyc Intern

2 days ago

Mumbai Maharashtra, India The Growth Hive Full time

**About the Role**:
We are looking for a proactive and detail-oriented **Intern** to support our **KYC (Know Your Customer)** processes. This role involves direct coordination with customers to complete KYC documentation, data entry in Excel, and ensuring a smooth customer service experience.

**Key Responsibilities**:

- Make outbound calls to customers for KYC verification and document collection.
- Follow up with customers to ensure timely submission of required documents.
- Assist in verifying the accuracy and completeness of KYC documents.
- Maintain and update customer data in Excel sheets with a high level of accuracy.
- Handle customer queries and provide clear information regarding KYC requirements.
- Coordinate with internal teams for issue resolution and process updates.

**Requirements**:

- Excellent verbal and written communication skills in English and/or local language.
- Proficiency in **MS Excel** (data entry, basic formulas, filtering, etc.).
- Strong interpersonal skills with a customer-first approach.
- Ability to handle multiple tasks and meet deadlines.
- Prior experience in customer service or telecalling is a plus (not mandatory).

**What You Will Gain**:

- Hands-on experience in customer coordination and compliance processes.
- Exposure to real-world KYC and customer service practices.
- Opportunity to enhance communication and data management skills.
- Internship certificate upon successful completion.

**Job Type**: Contractual / Temporary
Contract length: 3 months

Pay: ₹5,000.00 - ₹6,000.00 per month

Schedule:

- Day shift

Work Location: In person

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