Customer Service Officer

5 days ago

Gautam Budh Nagar, India Data Trained Education Full time

Support ongoing customer retention activities, including researching what may be the root cause of a customer issue or problem
- Assist with queries and end-to-end resolution relating to (but not limited to) product licensing, activation, upgrades, renewals and customer portals; liaise with other Veritas business units as needed.
- Must be good in follow up and interpersonal skills.
- We highly welcoming Fresher to join our company
- Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment; following up to ensure resolution.
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively.
- Any 12th pass out/ Undergraduate & Graduate all can apply
- Experience in customer service would
- Should have good communication skills
- Immediate Joiner
- Work from office role
- Should have Excellent communication skills

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Gautam Buddha Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8588997917

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